Frequently Asked Questions about our Meal Delivery services
How does Set The Table Kitchen work?
Enjoying your meals is easy!
Plan your week ahead and choose your meals, soups and desserts.
Place your online order by Sunday.
Select contactless delivery or curbside pickup and choose your delivery or pickup date. Pay online. Then heat, eat & enjoy!
What safety precautions are being taken with Covid-19?
What if I am unhappy with my order?
Contact us. We want you to love what you eat!
Of course, if you are happy, please also let us know or leave a review!
Where are your meals prepared?
All meals are freshly prepared and cooked at our fully inspected, commercial kitchen in Ancaster, Ontario.
Are your meals delivered fresh or frozen?
How do I heat up my meals?
Each of our home cooked meals is individually sealed in eco-friendly, compostable packaging that can be heated in the oven or microwave. The packaging includes all the instructions you need, including approximate cooking times. Always be sure to cook your meals to an internal temperature of 74°C/165°F.
Do your menu items change?
Can my allergies be accommodated?
Do you offer texture modified meals (i.e. chopped, minced, pureed)?
Yes! Please contact us directly at email@example.com to discuss any texture modifications. A small fee may be added based on your requirements.
Where are the delicious desserts you offer from?
I am not a senior, can I still order your meals?
Yes! If you love fresh, delicious and convenient food then our fresh meal delivery service is for you!
What type of packaging are your meals served in?
Our meals are individually sealed in eco-friendly, compostable packaging made of pulped paper that can be heated in the oven or microwave. The packaging is sourced from local Canadian company, SolPak.
Is your packaging oven and microwave safe?
What is the order deadline?
Place your order by Sunday each week and select a delivery day of Friday. Alternatively, you can choose a curbside pickup slot Friday from 12 pm - 5 pm at our kitchen in Ancaster.
Can I order meals for a loved one?
Yes, of course! Our meal service is a great way to ensure your loved one is well cared for. Ordering for a family or friend is easy! You can place an order online for pickup or for delivery to their home address.
Can I make changes or cancel my order once it has been placed?
Unfortunately, once your order has been placed we are unable to accommodate changes.
Is there a fee for delivery?
Do I have to be home to accept the delivery?
I live in an apartment/condominium. How do you deliver here?
We prefer to deliver directly to your unit. Please provide all necessary information (including buzzer code and unit number) when you place your order.
Where can I pick up my meals?
What safety measures are in place when I come to pick up my order?
When you arrive to pick up your order, simply call 905-648-8282. A Set The Table Kitchen team member will bring your order out and place it in your vehicle. It’s that easy!